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Shipping
Policy
- All orders are shipped via 2nd Day Service.
This means 2 weekdays to all Western States and 3 weekdays to
all Midwestern and Eastern States. FedEx does not include weekend
days in the delivery commitment except for Priority service,
which includes Saturday. Zip codes designated as "rural" by
FedEx require one extra day for delivery.
- Upgraded service is an extra cost option. Standard Overnight
Service is one day quicker than 2nd Day Service and
delivered in the afternoon ($10). Priority Service is delivered
in the morning and includes Saturday delivery ($15.50). FedEx
requires one additional day for all zip codes designated as
"rural deliveries". Call 1-800-GO-FEDEX to check on your zipcode.
- Street addresses and zip codes are required. FedEx / UPS does not
accept PO Box addresses. We urge you to include phone numbers
with your delivery address.
- Western States include: California, Washington, Oregon.
- Orders shipped to California are subject to delay due to random
inspections conducted by the California Department of Agriculture
plant quarantine division.
- Additional shipping charges ranging from $15.00 to $35.00 are required for all shipments addressed to Canada. We do not offer service to Alaska due to the weather and very high freight surcharges. For more information call us on our toll-free line at 1 (877) 535-3115 or email us at sales-inquiries@TropicalPros.com.
- We suggest your orders be shipped on Monday or Tuesday for
delivery between Wednesday and Friday. Friday shipping is offered
for Monday and Tuesday delivery. We strongly urge not shipping
on Thursday due to FedEx / UPS delivery commitment the following
Tuesday to the Midwestern and Eastern States.
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